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Updates | Coverage of Richmond water outage from The Times-Dispatch
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Updates | Coverage of Richmond water outage from The Times-Dispatch

  • Jan 15, 2025
  • Jan 15, 2025 Updated Jun 29, 2025
  • 0

This is continuing coverage of the water outage in the Richmond region. 

(45) updates to this series since Updated Jun 29, 2025

6 things to know about boil water order issued in Richmond on Monday — who is included, how long it lasts and other details

6 things to know about boil water order issued in Richmond on Monday — who is included, how long it lasts and other details

Here's what residents should do next after a weather-related power failure resulted in the water level in the Richmond reservoir system to run low on Monday, triggered a boil water alert. 

Richmond water problems postpone Youngkin's speech to General Assembly

Richmond water problems postpone Youngkin's speech to General Assembly

Lawmakers will meet briefly on Wednesday, the first day of the 46-day General Assembly session, then will adjourn until Monday morning, when Gov. Glenn Youngkin will deliver his State of the Commonwealth address.

How Richmond officials are operating key functions without water

How Richmond officials are operating key functions without water

The cascading series of events began early Monday morning, when a power outage brought on by snow and ice caused Richmond’s water treatment plant to flood, taking the system offline.

Officials: 24 to 48 hours before Richmond water is safe to drink

Officials: 24 to 48 hours before Richmond water is safe to drink

Officials on Monday afternoon issued a boil advisory and "strongly encourage(d)" Richmond residents to "limit water usage" after a power outage impacted the city's water utilities, leading to widespread outages.

Where to get bottled water in Richmond

Where to get bottled water in Richmond

The city of Richmond is partnering with the sheriff's office and the American Red Cross to distribute bottled water in "high priority areas — including homeless services providers, public housing, and residences that house older adults."

Mayor Danny Avula addresses citywide water outage

Mayor Danny Avula addresses citywide water outage

Mayor Danny Avula on Tuesday morning discusses the efforts of crews to repair Richmond’s water treatment plant.

Richmond Sheriff's Deputies deliver water to Midtown Green

Richmond Sheriff's Deputies deliver water to Midtown Green

Richmond Sheriff's Deputies deliver water to Midtown Green, one of the city's water distribution sites, on Jan. 7, 2025.

Live updates: Boil water advisories lifted for Richmond, Henrico, Hanover, Goochland

Live updates: Boil water advisories lifted for Richmond, Henrico, Hanover, Goochland

This is updated coverage of the water outage across Richmond.

Your turn: How has the water outage had an impact on your life? Tell us your story

How Richmond-area companies are navigating office safety amid boil water advisories

For 8 years, city put off replacement of part that caused water outage

 

Sarah Avurud talks about trying to find water at Richmond grocery stores

Sarah Avurud talks about trying to find water at Richmond grocery stores

Eden Glass speaks about Richmond's water problems

Eden Glass speaks about Richmond's water problems

Jacky Ruiz speaks about the boil water advisory in Richmond

Jacky Ruiz speaks about the boil water advisory in Richmond

Youngkin wants tax relief legacy; Dems in assembly have other ideas

Youngkin wants tax relief legacy; Dems in assembly have other ideas

House Speaker Don Scott, D-Portsmouth, expects a "boring session" of the General Assembly to begin on Wednesday, but that may be wishful thinking.

Tanker trucks are shipping water to Richmond hospitals amid emergency

Tanker trucks are shipping water to Richmond hospitals amid emergency

Their tractor-trailers carry 6,200 gallons. But that's only enough to supply VCU Medical Center for one hour. 

Update: Henrico to declare local emergency amid water pressure issues

Update: Henrico to declare local emergency amid water pressure issues

County Manager John Vithoulkas: "I want to personally apologize, because I am the county manager, and the mantra is that accountability stops with leadership."

Hanover issues boil water advisory east of Interstate 95

Hanover issues boil water advisory east of Interstate 95

County Manager John Budesky said all addresses east of Interstate 95 should conserve water if it is available to them. A boil water advisory is in effect for those residences.

Reporter Samuel B. Parker on what to know about Richmond water outage

Reporter Samuel B. Parker on what to know about Richmond water outage

Samuel B. Parker gives an update on the water boil advisory in Richmond. 

Virginia legislators navigate water crisis on first day of 2025 General Assembly

Virginia legislators navigate water crisis on first day of 2025 General Assembly

Some joked about not showering as others shrugged and just said stuff happens. Virginia legislators pledged to finish their work on time despite a delay caused by Richmond's water crisis.

RPS delivers meals to families during water shortage

RPS delivers meals to families during water shortage

“This is a great example of what RPS does for communities," said school board member Matthew Percival. "It’s not just about the schools, it’s about being the glue in the communities."

Gov. Glenn Youngkin speaks about the Richmond water boil advisory

Gov. Glenn Youngkin speaks about the Richmond water boil advisory

Gov. Glenn Youngkin speaks about the Richmond water boil advisory, Wednesday, Jan. 8, 2025.

VCU men's basketball, UR women will play without fans amid Richmond water crisis

VCU men's basketball, UR women will play without fans amid Richmond water crisis

VCU Athletics announced on Wednesday afternoon that tonight's men's basketball game against Fordham at the Siegel Center will be played without spectators due to the ongoing water outage in Richmond. 

Mayor: No drinkable water in Richmond until Friday

Mayor: No drinkable water in Richmond until Friday

Mayor Danny Avula said Wednesday that Richmond's boil water advisory would likely not be lifted until Friday.

Henrico issues countywide boil water notice for 'first push' in utility system

Henrico issues countywide boil water notice for 'first push' in utility system

Officials stressed that the boil water advisory is a "precaution." Parts of the Henrico system were reopened to the troubled Richmond water utility Wednesday afternoon.

Problems with Richmond’s waterworks well-known before system collapse

Problems with Richmond’s waterworks well-known before system collapse

In the days since the collapse of Richmond’s public drinking water utility, two separate documents have emerged that appear to indicate infrastructure problems at the city’s water treatment plant were well-known.

Why some Richmond restaurants are opening during city water crisis and others aren't

Why some Richmond restaurants are opening during city water crisis and others aren't

Some Richmond area restaurants have started to reopen, while others remained closed, waiting for the boil water advisory to be lifted. The reasons for both are complex.

Texas Inn and Abi's Books and Brews supply water to locals during Richmond crisis

Texas Inn and Abi's Books and Brews supply water to locals during Richmond crisis

Texas Inn and Abi's Books and Brews supply water to locals during Richmond crisis

5 things to know as Richmond's water crisis enters Day 4

5 things to know as Richmond's water crisis enters Day 4

Richmond's water problems linger, and the repercussions are being felt in the neighboring counties of Hanover and Henrico.

Joachim: Basketball in a water crisis without fans. The dichotomy of sports and suffering.

Joachim: Basketball in a water crisis without fans. The dichotomy of sports and suffering.

And as was the case in the days of sports during COVID, the dichotomy of athletic entertainment and human suffering was laid bare. 

Watch: Richmond Mayor Danny Avula talks about water outage Thursday

Watch: Richmond Mayor Danny Avula talks about water outage Thursday

Richmond Mayor Danny Avula talks about electric outage at water plant

Richmond Mayor Danny Avula talks about electric outage at water plant

Avula gives detailed recap of water plant failures

Avula gives detailed recap of water plant failures

Mayor Danny Avula said the failure of an automatic "switch-gear" that would've transferred the city's water treatment plant to its primary backup power source failed during Monday afternoon's blackout.

How Richmond-area companies are navigating office safety amid boil water advisories

How Richmond-area companies are navigating office safety amid boil water advisories

Companies around the Richmond area have taken different approaches to navigating the turbulent water crisis that’s left water across the area undrinkable, and at times, nonexistent.

Watch VCU men's hoops, Richmond women play without fans due to water crisis ▶️

Watch VCU men's hoops, Richmond women play without fans due to water crisis ▶️

Due to the ongoing water crisis, VCU men's basketball and Richmond women's basketball played without fans on Wednesday.

Your turn: How has the water outage had an impact on your life? Tell us your story

Your turn: How has the water outage had an impact on your life? Tell us your story

We're speaking to residents and business owners about how the water outage in the Richmond area has had an impact on daily lives. Tell us your information and we may contact you for an upcoming story. 

After Richmond crisis, water infrastructure a General Assembly focus

After Richmond crisis, water infrastructure a General Assembly focus

The Richmond water crisis that’s delaying the General Assembly's work has given new urgency to an issue – drinking water and water policy – that’s been simmering for years.

Hurricane Isabel: Richmond still learning from past failures

Hurricane Isabel: Richmond still learning from past failures

Richmond was engulfed in a water crisis this week that provoked an eerie reminder of lessons learned — or not — from when Hurricane Isabel swept into Virginia in 2003.

Virginia National Guard distributes water in Richmond in January 2025

Virginia National Guard distributes water in Richmond in January 2025

How Richmond businesses are rebounding following water outage

How Richmond businesses are rebounding following water outage

Coming off a six-day water crisis, Richmond officials on Saturday morning declared the city’s water supply safe to drink, leaving restaurants, coffee shops, markets and more thrilled to get back to serving the community.

Richmond's water crisis: 115 hours without drinkable water

Richmond's water crisis: 115 hours without drinkable water

How a meager snowstorm could cripple Richmond's water supply for six calendar days is still being investigated. Here's a timeline of how the events unfolded.

For 8 years, city put off replacement of part that caused Richmond water outage

For 8 years, city put off replacement of part that caused Richmond water outage

The part is at least two decades old, plant staff said on Friday. 

After water outage, Richmond delays due dates for bills

After water outage, Richmond delays due dates for bills

Officials have announced bill and tax payment deadline extensions for residents and business owners in the wake of the city's six-day water crisis.

After water crisis, insurance claims surge in Richmond's restaurant world

After water crisis, insurance claims surge in Richmond's restaurant world

As restaurants in the Richmond area reopened through the weekend and into this week, owners are tallying up what they lost last week due to the shutdown.

Va. Senate GOP wants to require qualification to direct water utility

Va. Senate GOP wants to require qualification to direct water utility

Framed by sharp criticism of Richmond for last week’s water crisis, Senate Republicans want to require a director of water utilities to have a professional qualification, most likely an engineering degree.

Richmond water pump failed overnight

Richmond water pump failed overnight

A pump at Richmond's James River water treatment plant stopped working overnight, the city said Tuesday, a week after a six-day water outage cut off drinking water to thousands of customers. 

Mayor: DPU director's resignation was voluntary, 'amicable'

Mayor: DPU director's resignation was voluntary, 'amicable'

"There probably are other skills that have emerged as what we need in terms of oversight at the water treatment plant," the mayor said.

Hanover County had 2 plans for water reservoirs in the 1990s. Neither happened.

Hanover County had 2 plans for water reservoirs in the 1990s. Neither happened.

Hanover wanted to become less reliant on other localities to meet its water demands. One of its plans was ultimately deemed to expensive, while another was fought off by county residents.

Documents: City rejected 2 bids to upgrade switchgear that caused Richmond-region water crisis

Documents: City rejected 2 bids to upgrade switchgear that caused Richmond-region water crisis

Records show officials in 2017 declined two bids from contractors who offered to upgrade the water treatment plant’s switchgear — the component that failed during a power outage on Jan. 6.

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As featured on

Youngkin calls for new school funding formula, faults Clean Economy Act

Youngkin calls for new school funding formula, faults Clean Economy Act

Youngkin addressed lawmakers five days later than planned, calling the Richmond water crisis "difficult and frustrating."

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